LED Light Therapy Machines

Experience our famous customer service and feel supported as your business grows every step of the way

Aside from being a reputable and established supplier of cutting-edge aesthetic equipment to the Australian and New Zealand beauty industry, we also provide our customers with a gold standard level of customer service and support which you simply won’t find anywhere else. Here’s five ways we ensure you get the absolute most out of your LED investment.

Marketing Support
We want to help you get the word out about your exciting new treatments and services, which is why we provide our customers with comprehensive marketing support and resources. From ready-made treatment flip charts to enhance your consultations to tips on making an impact with Facebook, we have all the tools to get your business noticed:

  • Brochures
  • posters
  • flyers and image resources
  • Prewritten email campaigns and website copy
  • Social Media Support
  • Suggested treatment pricing and menus
  • Before and after images
  • Inspirational videos
  • Treatment flip charts

Clinical & operational support
We make the day-to-day running of your aesthetic treatments and services a breeze with our ongoing clinical and operational support. From beginners to advanced aestheticians, we’ll ensure you always feel confident with your service knowledge and capabilities

  • Phone based support (9am-5pm)
  • Email support via ‘Ask the Trainer’ program
  • Treatment protocols
  • Client consultation guides
  • Comprehensive operation manuals
  • Clinical studies and skin physiology guides
  • Support videos

   

Technical Support 
On the off-chance you run into a technical problem with your LED device, we have you covered. Our rapid technical support service means you will be up and running as usual in no time:

  • Australian based phone support from our engineers
  • Local engineers in Australia and NZ
  • Same day dispatch on loan devices
  • Troubleshooting guides developed by our engineers
  • Spare parts availability service

Training Support
Did you know that our customers receive free, comprehensive trainingwith their device? It’s not an optional extra – it’s just a given! Our qualified trainers will have you operating your new device with complete confidence in no time, even if you are new to aesthetic technology:

  • Comprehensive, world-class training program
  • Learn alongside our team of industry-experts
  • Meet The Global Beauty Group team in person, network, ask questions, get answers!
  • Bright, professional and modern training facilities
  • Retraining options available

LED training

  • Bio-Synthesis™ – 1 day training program in our professional training facilities (travel rebates apply)
  • bt-accent LED – In-depth training via video

Flexible Payment Plans
We offer a great range of flexible payment plans that have helped even the smallest of beauty businesses get up and running with cutting-edge aesthetic equipment sooner than they ever imagined. If you want to gain the competitive edge by offering forward-thinking LED treatments in your salon, spa or clinic, why wait any longer? Call us today to find out just how affordable it can be.

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